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Privacy Statement Privacy Statement

Revised October 15, 2011

Müller Electronics Ltd., owner of, recognizes the importance of protecting the privacy of all information provided by users of our web sites, recipients of our e-mail newsletters, and all other customers of our products and services. We created this policy out of a fundamental respect for our customers' right to privacy and to guide our relationships with our customers.

1. Sites covered by this Privacy Statement

This Privacy Statement applies to the domain.

Links to other websites. may provide links to third-party websites for your convenience and information. If you access those links, you will leave the website. Müller Electronics Ltd. does not control those sites or their privacy practices, which may differ from ours. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by this Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information.


2. Information we collect

Müller Electronics Ltd. collects information from our website users, subscribers and other customers. In this section of our Privacy Statement, we describe the type of information we collect and how we use it to provide better services to our customers.

Personal information
Personal information is data that can be used to uniquely identify or contact a single person. We may request personal information from you in the following ways:

Customer accounts. To establish the account, we collect your name and address, then ask you to choose a username, password, and security questions and answers to protect your account. All of this information is stored on our secure servers that can only be accessed by you and our server administrators.

E-mail newsletter
. We offer our customers the option to receive information about our company, related products, services and special deals. If customers wish to subscribe to our e-mail newsletter, we ask for personal information such as name and e-mail address. Recipients of our newsletter can be removed from the mailing list by sending a removal request, for this please contact us.

Surveys and contests. From time to time we invite website users and other customers to provide information via surveys or contests. Participation in these surveys or contests is completely voluntary and the website user or other customer therefore has a choice whether to disclose requested contact information (such as name and mailing address) and demographic information (such as zip code or job title). In addition to the other uses set forth in this policy, contact information collected in connection with surveys and contests is used to notify the winners and award prizes and to monitor or improve the use of, and satisfaction with the website and/or other Müller Electronics Ltd. products or services. Personal and non-personal information submitted to us via surveys or contests may be used for marketing purposes with the explicit permission of the website customer or other user. In such cases, the use of this information will be clearly outlined prior to its submission.

Non-personal information
In addition to personal information, Müller Electronics Ltd. also collects information that is not personally identifiable in order to improve the quality of the products and services we offer. We collect non-personal information in the following ways:

Website usage statistics. As is true of most websites, we automatically collect and record basic information about visitors to Müller Electronics Ltd. websites, including date/time stamps, page views and file downloads, IP addresses, browser types and languages, referring and exit pages, and operating system versions. We use this information to analyze trends, administer the sites, learn about user behavior on our sites, and to gather demographic information about our user base as a whole. We may use this aggregated information in our marketing and advertising services. We utilize Google Analytics tracking code on our sites to help us analyze the data; read more about Google Analytics here:

Cookies. The Müller Electronics Ltd. websites utilize cookies to improve the services we offer online. Our online store relies on cookies to provide a shopping cart interface that allows customers to choose and purchase products. Our online advertisements frequently use cookies to track how often our ads are viewed and clicked, and how many downloads and purchases result from followed ads. In both cases, no personal information is stored in the cookies or collected by Müller Electronics Ltd.. The non-personal information we gather through the use of cookies is the same as listed above under website usage statistics. This information is aggregated and analyzed by our marketing staff so that we can better understand our market impact and improve our advertising efforts. We utilize Google AdWords for online advertising; read more about Google AdWords here:

Children's privacy
Müller Electronics Ltd. is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. Müller Electronics Ltd. does not knowingly collect information from children under the age of 13 and we do not target our websites to children under 13.


3. How we use your information

Müller Electronics Ltd. uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a product order or refund, to communicate with you, to provide service and support, to update you on services and benefits, and to send promotional offers. Credit card information is used only for payment processing. It is not used for any other purpose by our financial services providers or Müller Electronics Ltd. and is not kept longer than necessary for providing the services.

Müller Electronics Ltd. does not share, distribute, or sell your personal information to any third parties. We consider it our responsibility to protect our customers' privacy.


4. Correcting/updating your personal information

If information which you have submitted to us changes, or if you no longer desire our product(s)/service(s), please contact customer support here.


5. Security considerations

We take reasonable precautions to protect information about our customers while it is stored on our servers and in transit to our service providers. Personal information, when requested via our website, is transmitted to us securely via an encrypted Secure Sockets Layer (SSL) connection. In order to submit this information, the customer must use a web browser that supports SSL (such as Safari, Firefox, Chrome, Opera, or Internet Explorer).

Access to all of our customers' information, not just the sensitive information mentioned above, is restricted. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information. When accessed internally, the information is transmitted securely via SSL. Finally, the servers on which we store personally identifiable information are kept in a secure environment.


6. Contact us

For questions about this Privacy Statement or our information practices, please contact Müller Electronics Ltd. support here.

©2011 Müller Electronics Ltd..


What our customers say

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